![]() This post seems pretty much the same as what Klaus Schulze posted about under ‘Remote Assistant as a service’ back on. ![]() If however I Shut Down the remote PC and leave it for a say a couple of hours, then in trying to access it with RA after it has been powered back up, I’m again getting the message, “Can’t connect: looks like remote computer is offline or ID is incorrect.” If after successfully accessing the remote PC I then subsequently “Restart” it, then I am able to re-access it with RA, and in the process of doing that, I am provided with the option to ‘Connect with Password’. The work around that I have at the moment is to have a remote on-site attendant log in with the Windows account Password, wait for the Desktop to load and then for RA to auto-launch, and then text me the latest PIN.Ĭuriously enough, in the scenario just described where after an overnight ‘powered off’ situation has occurred followed by a subsequent powered on Start-up and someone does the initial Login (and RA auto-launches), then when I attempt to connect to the remote PC, I am only provided with the option to ‘Connect with PIN’ and not with the option to ‘Connect with Password’! The latter would be preferable. So, the question is, is there a way that RA can access a remote PC that has only just been powered up for the day and is at rest in its Lock Screen status? (I note that at this stage the PC hasn’t progressed thru its Login Screen to subsequently launch the Desktop, and along with it Remote Assistant (which I have now added to the Startup folder). ![]() When I try and access the remote PC, RA returns the message, “Can’t connect: looks like remote computer is offline or ID is incorrect.” (Both ‘Allow unattended access’ and ‘Full control’ access level have been enabled on the remote PC.) Givens: Client/Controlling PC is Windows 7 Host/Remote PC is Windows 10.Īfter being powered off overnight, remote PC gets powered on (by an on-site attendant) and rests in its ‘Lock Screen’ status. Firstly, huge thank you to those who’ve developed and made available this highly impressive tool.
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